HYBRID SERVICE & REPAIR

Nice space! Very helpful and accommodating!

We were from out of town and really worried about driving back home because our car was making a noise that didn't sound good, it was closing time for them and they still put our car up on the lift just to look to make sure nothing was major and we would not have a problem getting home. Thank you so much to them!!! Such friendly people and so helpful!! Very much appreciated!

Honest. Thorough. Detailed. Fair. Fixed an issue other shops attempted to fix but failed, handled all the paperwork needed to get a NAPA parts replacement from the previous shop. Nice waiting area, dog friendly. I hope I never have to come back to see them for complex issues with my vehicle, but if I do, I know they'll take care of me!

As a 1st time, but not last, customer I was totally satisfied. It was great getting good service and not feeling you were ripped off. It was a pleasure. See you next time.

Very knowledgeable and friendly.

This is the best Auto mechanic in Asheville hands down. Mike and his crew have worked on all my vehicles for almost a decade. Everything from oil changes to complete engine replacements. I have never had any problems, they always do a great job and finish the work in a timely manner. Finding a trust worthy Auto mechanic is not an easy task, Mike is the best I have ever worked with, his knowledge is vast which makes him one of the best at diagnosing problems.

I always buy new vehicles, so I rarely have mechanical issues with my cars. However, I typically order new tires for my cars online, and have gone to Mike Byer for years to have those installed on my cars. I also have my inspections done there, and as a matter of fact had new tires installed and an inspection done last week. I also know others who use Mike Byer, and have never heard of anyone having a bad experience. These guys are unfailingly polite, courteous, professional, and fair. Their pricing is the best in town, and I trust them (something that you value highly when dealing a mechanic, obviously). I would recommend them to anyone in the Asheville area who needs an auto mechanic.

I have used these folks twice now and each time they gave me clear reports of what they found and options for each including if/when/how to approach each. Their prices are great and things were done when promised. Great folks to work with!

I moved to the area 6 years ago and never thought I would find someone I trusted to take care of my car troubles. I'm so glad I found Mike Byer. Everyone is always very polite and respectful, in my experiences. Every service or repair I've had was completed in a timely manner and either at or under the estimated cost. They've come through in the clutch when I needed an oil change before making an emergency trip out of town and even checked my tire pressure. I show up without an appointment, having a tire that needed a patch and they handled it with grace. These folks treat you like a person and a member of a community, not like a dollar sign. This is also one of the few places that hasn't treated me differently based on my gender or what they assume I know about cars. I would highly recommend Mike Byer Auto for ALL of your automotive needs. Thanks guys, keep up the fantastic work!

An excellent example of a solid local and trusted shop. I've gone there several times and driven away feeling that what I asked for was done properly and at a reasonable cost. Reliability is worth a lot to me and I've not been let down.

Have been a customer of Mike's since 2008 and have had nothing but consistently successful experiences with him and his staff. In the automotive field, it's rare to find a trusted and highly experienced group of personnel who accurately troubleshoot the full variety of automotive issues, and who keep the customer's best interests a priority. His facility provides a personalized and comfortable atmosphere where the customer can feel confident in making a well informed purchasing decision. He and his associate, Sumpter, both have a way of reporting diagnostic results in a language that any customer can easily understand. In short, I would recommend anyone to Mike Byer Autoworks.

Mike Byer Auto fixed my car for $400 less than what I was quoted at Mountain View Tire. They are honest and knowledgeable and give great customer service. I will come back.