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JASPER

PRIVACY POLICY

This privacy policy sets out how Mike Byer Auto and Truck Repair uses and protects any information that you give Mike Byer Auto and Truck Repair when you use this website. Mike Byer Auto and Truck Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mike Byer Auto and Truck Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/12/2005. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • CARQUEST
  • IATN (International Automotive Technicians' Network)
  • Jasper
  • TECH-NET
  • Interstate Batteries
  • Car Care Aware

Testimonials

  • This is the best Auto mechanic in Asheville hands down. Mike and his crew have worked on all my vehicles for almost a decade. Everything from oil changes to complete engine replacements. I have never had any problems, they always do a great job and finish the work in a timely manner. Finding a trust worthy Auto mechanic is not an easy task, Mike is the best I have ever worked with, his knowledge is vast which makes him one of the best at diagnosing problems.
    -G. R.V.

  • I always buy new vehicles, so I rarely have mechanical issues with my cars. However, I typically order new tires for my cars online, and have gone to Mike Byer for years to have those installed on my cars. I also have my inspections done there, and as a matter of fact had new tires installed and an inspection done last week. I also know others who use Mike Byer, and have never heard of anyone having a bad experience. These guys are unfailingly polite, courteous, professional, and fair. Their pricing is the best in town, and I trust them (something that you value highly when dealing a mechanic, obviously). I would recommend them to anyone in the Asheville area who needs an auto mechanic.
    -Brian C.

  • I have used these folks twice now and each time they gave me clear reports of what they found and options for each including if/when/how to approach each. Their prices are great and things were done when promised. Great folks to work with!
    -Todd D.

  • I moved to the area 6 years ago and never thought I would find someone I trusted to take care of my car troubles. I'm so glad I found Mike Byer. Everyone is always very polite and respectful, in my experiences. Every service or repair I've had was completed in a timely manner and either at or under the estimated cost. They've come through in the clutch when I needed an oil change before making an emergency trip out of town and even checked my tire pressure. I show up without an appointment, having a tire that needed a patch and they handled it with grace. These folks treat you like a person and a member of a community, not like a dollar sign. This is also one of the few places that hasn't treated me differently based on my gender or what they assume I know about cars. I would highly recommend Mike Byer Auto for ALL of your automotive needs. Thanks guys, keep up the fantastic work!
    -Holly M.

  • An excellent example of a solid local and trusted shop. I've gone there several times and driven away feeling that what I asked for was done properly and at a reasonable cost. Reliability is worth a lot to me and I've not been let down.
    -Larry W.

  • Have been a customer of Mike's since 2008 and have had nothing but consistently successful experiences with him and his staff. In the automotive field, it's rare to find a trusted and highly experienced group of personnel who accurately troubleshoot the full variety of automotive issues, and who keep the customer's best interests a priority. His facility provides a personalized and comfortable atmosphere where the customer can feel confident in making a well informed purchasing decision. He and his associate, Sumpter, both have a way of reporting diagnostic results in a language that any customer can easily understand. In short, I would recommend anyone to Mike Byer Autoworks.
    -A.J. M

  • Mike Byer Auto fixed my car for $400 less than what I was quoted at Mountain View Tire. They are honest and knowledgeable and give great customer service. I will come back.
    - Emily